What data do we collect?
When you visit one of our websites, anonymised information about your visit, which includes information such as your general location, your gender, your age group and the device you are using is collected for analytics purposes.
We also collect personal identification information from you when you register for an account on one of our websites, which includes, but is not necessarily limited to, your full name, your email address, your phone number, et cetera.
How do we collect your data?
The anonymised information about your visit is collected automatically. You directly provide Helix Global with the personal information we collect. This data is collected when:
- You contact us by email or telephone.
How will we use your data?
We collect your data so that we can:
- Respond to your correspondance.
We do NOT share your data with any third parties for the purposes of marketing.
Your anonymised data is shared with Google Analytics to enable us to better understand our audiences and where they visit our websites from, which enables us to improve our websites, products and services.
What automated decision making and/or profiling we do with your data
We do not perform any sort of automated decision making or profiling with your personal data. Google Analytics will use the anonymised information about you and your visit to our site to allow us to sort visits into categories, such as visits from users from certain locations or certain age ranges, but we cannot see specific details about individual visits.
Your personal information is never handed over to any sort of artificial intelligence or machine learning algorithm.
How do we store your data?
Your data is stored securely on our own servers which have various security measures in place to protect your personal data.
Anonymised data about your visit to our website is stored on servers belonging to Google, which may not necessarily be within the European Economic Area (EEA).
What are your data protection rights?
Helix Global wants to make sure you are fully aware of all your data protection rights. Every user from within the European Union or the European Economic Area is entitled to the following:
The right to access:
You have the right to request Helix Global for copies of your personal data. We may charge you a small fee for this service.
The right to rectification:
You have the right to request that Helix Global correct any information you believe is inaccurate. You also have the right to request Helix Global to complete information you believe is incomplete.
The right to erasure:
You have the right to request that Helix Global erase your personal data, under certain conditions.
The right to restrict processing:
You have the right to request that Helix Global restrict the processing of your personal data, under certain conditions.
The right to object to processing:
You have the right to object to Helix Global’s processing of your personal data, under certain conditions.
The right to data portability:
You have the right to request that Helix Global transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by calling us on +1 441-542-0730 or by emailing [email protected]
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For more information, go to allaboutcookies.org.
- Keeping you signed in
- Understanding how you use our website
What type of cookies do we use?
There are a number of different types of cookies, however, we use:
Functionality – Helix Global uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Helix Global uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at [email protected]
Call us on +1 441-542-0730
Or write to us at:
Data Protection Officer
94 Pitts Bay Road
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Helix Global has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office for Bermuda.
Visit ico.bm or write to the ICO at:
Valerie T. Scott Building
60 Reid Street